Contact
Email [email protected]. Include the app version, device model, and a description of the issue. Do not attach confidential store photos or planograms unless we specifically request a safe, redacted example.
Platforms and compatibility
PlanoVerity version 1.0 supports iPhone and iPad on iOS 18 or later, with a companion experience for Apple Watch on watchOS 11 or later.
Restore a purchase
Open PlanoVerity, tap the crown, then choose Restore. Purchases are tied to your Apple Account and verified with StoreKit. PlanoVerity never asks for your Apple password.
Delete local data
Delete individual audits inside the app when available, or delete PlanoVerity from the device to remove its local app container. The current release does not create a PlanoVerity cloud account. Content-free gateway security and quota records expire automatically and can be removed through an authenticated installation-deletion request.
Why did secure AI fall back to local analysis?
The optional secure AI draft requires explicit consent, a supported genuine Apple device, App Attest, verified App Store access, available monthly allowance, and gateway availability. If any check fails, PlanoVerity keeps the evidence local and completes the audit with Apple Vision and manual review.
Why is export blocked?
Every proposed finding must be accepted, corrected, or rejected before final export. This prevents unreviewed output from being presented as a confirmed audit.
Subscriptions and trials
Monthly and annual subscriptions include a seven-day free trial for eligible new subscribers. Lifetime is a one-time purchase and has no trial. Apple manages eligibility, billing, cancellation, and refunds. Free includes up to one secure AI audit per month; Pro subscription and lifetime access include up to eight per month. Local audits are not limited by the managed-AI allowance.