SavorSoon support

How can we help?

SavorSoon works locally on your iPhone or iPad and does not require an account. The guidance below covers common questions.

Restore SavorSoon Pro

Open Settings in SavorSoon, choose Unlock SavorSoon Pro, then choose Restore purchases. Use the same Apple ID that made the purchase. SavorSoon unlocks Pro only after Apple returns a current, verified entitlement.

About the one-time purchase

SavorSoon Pro Lifetime is a non-consumable purchase, not a subscription. Apple controls payment, refunds, the Family Sharing purchase record, and localized price shown for your storefront.

Reminders are not appearing

Open SavorSoon Settings and check Expiry notifications. If the status is Off, choose Open notification settings and allow notifications for SavorSoon. The app reconciles future reminders when you return, and remains fully usable when notifications are disabled.

Protect or move your records

Food records, dates, history, waste entries, and custom presets are stored on your device. Keep device backups enabled before replacing or erasing your device. You can also prepare a CSV export from SavorSoon Settings.

Delete your information

Delete foods individually, or open SavorSoon Settings and choose Delete all local data. Type the displayed confirmation word to complete deletion. This does not erase Apple’s record of a Pro purchase.

Report an issue

Email contato@nexlevel.com.br. Include “SavorSoon” in the subject, your device model, iOS or iPadOS version, app version, the screen where the issue occurred, and what you expected. Do not include passwords, payment-card details, or private keys.

Email SavorSoon Support

Privacy and terms

Read the SavorSoon Privacy Policy. SavorSoon uses Apple’s Standard Licensed Application End User License Agreement.