Support

StatusBrief Support

Help for StatusBrief: Weekly Report on iPhone, iPad, and Apple Watch.

For direct help, email [email protected]. Include your device model, OS version, and what you expected to happen. Do not send confidential report content.

Compatibility

StatusBrief requires iOS or iPadOS 18 or later. The companion requires watchOS 11 or later and a paired iPhone. The app is designed for light and dark appearance, Dynamic Type, VoiceOver, and Reduce Motion.

Getting started

Create a project from the Projects tab.
Capture outcomes, risks, decisions, next steps, and asks throughout the week.
Open the project to review readiness and edit the brief.
Choose Preview & Export to preserve a report snapshot, then share the report.

Apple Watch is not updating

Confirm Bluetooth and Wi-Fi are enabled and the Watch is paired.
Open StatusBrief once on the iPhone, then open it on Apple Watch.
Keep queued Watch captures intact; the Watch retries and removes an item only after iPhone acknowledgement.
If necessary, restart both apps. Your queued actions are stored locally.

Plans will not load

Check the device’s internet connection and Apple System Status.
Confirm you are signed into the App Store.
Close and reopen the paywall, then tap Retry.
No report data is affected when the App Store is unavailable.

Restore or manage a purchase

Open Settings in StatusBrief and choose Restore Purchases. To change or cancel an active subscription, use your Apple Account subscription settings. Introductory-offer eligibility is determined by Apple and is generally limited to one offer per subscription group.

Reminders

Weekly reminders are local notifications. Enable them in StatusBrief Settings. If permission was denied, open Apple Settings, find StatusBrief, and allow Notifications. The app remains functional without notifications.

Export your data

Open a project and use Preview & Export. StatusBrief can generate local report formats and then presents the standard Apple share sheet. You control the destination.

Delete your data

Open StatusBrief Settings and choose Delete all local data. Confirming permanently removes projects, captures, and report snapshots from the device. You can also remove the app. Apple-managed backups follow your Apple backup settings.

Privacy

StatusBrief does not operate an account, analytics service, advertising service, or report-content server. Read the complete StatusBrief Privacy Policy.