We are here to help

Warrava Support

For help, email [email protected]. Include your Warrava version, device model, iOS or iPadOS version, what you expected, and what happened. Please do not email receipts, serial numbers, or other sensitive purchase data unless it is necessary.

Frequently asked questions

Where is my data stored?

Your vault and attachments stay in Warrava’s protected app container on your device. Warrava has no account or NexLevel cloud database.

Why did Warrava ask for notification permission?

Warrava asks only when there is a real return or warranty deadline to schedule. If you decline, your data still works and deadlines remain visible in the app. Permission can be changed in iOS Settings.

How do I restore Warrava Pro?

Open Warrava, go to Settings, tap Go Pro, then choose Restore purchases. Use the Apple Account that made the original purchase. Warrava Pro is a non-consumable purchase and supports Family Sharing where Apple makes it available.

How do I export my data?

Open Settings and choose Export vault as CSV. Pro customers can also open a purchase and create a PDF proof pack.

How do I delete my data?

Delete a purchase from its More menu, or open Settings and choose Delete all local data. Export first if you want to keep a copy. Deletion inside Warrava cannot be undone.

Does Warrava decide whether a warranty or return is valid?

No. Warrava organizes the dates and evidence you enter. The seller, manufacturer, insurer, and applicable law determine actual eligibility.

Business information

Developer: NexLevel
Product: Warrava for iPhone and iPad
Support: [email protected]