Human support

Keep every course moving.

Email [email protected]. Include the app version, device model, Apple OS version, the screen involved, and what happened.

Protect your information. Do not email Apple Account credentials, payment-card details, private keys, access codes, diagnostic archives, or personal information. Use neutral sample meal names whenever possible.

Create and start a meal

  1. Create a meal and choose the serving time.
  2. Add dishes and editable preparation, cooking, resting, holding, plating, or serving stages.
  3. Review the calculated shared timeline.
  4. Start the meal, then complete each stage as it changes.

The schedule changed

Complete stages when they actually finish, then pull down on the timeline to recalculate the remaining deterministic schedule. DishCadence shows any projected delay without rewriting completed history.

Alerts did not appear

Check DishCadence notification permission in Apple Settings, confirm Focus settings allow cooking alerts where appropriate, and keep system date and time automatic. Stage alerts scheduled from 10:00 PM through 6:59 AM local time remain visible but are delivered silently. Your active meal and in-app timeline remain usable after notification denial.

iCloud sync

Sync is optional and off by default. Sign in to iCloud, enable DishCadence sync in the app, and start a manual upload or download. If another version exists, review the candidate before choosing which copy to keep. Your local library remains available if iCloud is offline.

Restore Pro

  1. Open DishCadence Settings.
  2. Open DishCadence Pro and choose Restore Purchases.
  3. Use the Apple Account that made the original purchase.

Restore does not charge you again. Apple manages billing, refunds, and purchase history. For billing help, visit Apple Billing Support.

Trial and renewal

Monthly and Annual may show a seven-day trial when that offer is present in the App Store catalog and Apple confirms eligibility. Unless canceled at least 24 hours before the trial or current period ends, the subscription renews automatically at the localized price Apple displays. Manage or cancel it in Apple Account subscription settings. Lifetime is a one-time purchase and has no trial.

Free limits

Free supports up to three saved meals, two templates, and four dishes in a meal. It never interrupts an active meal because a limit is reached. Pro expands the library within the app's validated safety limits and unlocks the premium feature set available in the current version.

Food safety

DishCadence coordinates timing; it does not measure temperature or guarantee doneness. Use an appropriate food thermometer and follow authoritative guidance for safe internal temperatures, storage, and holding.

Compatibility and accessibility

DishCadence supports iOS 18 or later on iPhone and iPad, with a companion for compatible Apple Watch models on watchOS 11 or later. It includes light and dark appearances, VoiceOver, adaptive iPhone and iPad layouts, Dynamic Type, and Reduce Motion. Tell us if a workflow creates a barrier.

Business information

Developer: NexLevel
Product: DishCadence for iPhone, iPad, and Apple Watch
Support: [email protected]