Dwellmark support

How can we help?

Dwellmark works locally on your iPhone or iPad and does not require an account. The guidance below covers common questions.

Restore Dwellmark Pro

Open a Dwellmark Pro screen and choose Restore purchases. Use the same Apple ID that made the purchase. Dwellmark unlocks Pro only after Apple returns a current, verified entitlement.

About the one-time purchase

Dwellmark Pro Lifetime is a non-consumable purchase, not a subscription. Apple controls payment, refunds, and the purchase record associated with your Apple ID.

Reminders are not appearing

Open the Settings app on your device, choose Notifications, then choose Dwellmark and allow notifications. Dwellmark remains fully usable when notifications are disabled.

Protect or move your records

Properties, tasks, completion history, costs, and selected photos are stored on your device. Keep device backups enabled before replacing or erasing your device. Dwellmark Pro can also create a local export and private PDF report.

Report an issue

Email contato@nexlevel.com.br. Include “Dwellmark” in the subject, your device model, iOS or iPadOS version, Dwellmark version, the screen where the issue occurred, and what you expected. Do not include passwords, payment-card details, private keys, or sensitive home information.

Email Dwellmark Support

Privacy

Read the Dwellmark Privacy Policy.