Support

Frequently asked questions

Where is my data stored?

Jobs, costs, labor, estimates, and receipt files stay in the app's private storage on your device. No account is required.

How do I restore JobMargin Pro?

Open Settings in JobMargin Pocket and choose Restore Purchases, or use Restore Purchases on the Pro plans screen. Use the Apple Account that originally subscribed or purchased Lifetime.

How do I cancel?

For Monthly or Annual, open the iOS/iPadOS Settings app, tap your Apple Account, choose Subscriptions, select JobMargin Pocket, and follow Apple's options. Deleting the app does not cancel a subscription. Lifetime is a one-time purchase and does not need to be canceled.

What are the plans?

The U.S. launch price is $3.99 per month or $24.99 per year, each with a 7-day trial for eligible customers, or $49.99 once for Lifetime. The App Store purchase sheet displays your localized price and eligibility before confirmation.

How do I delete data?

Delete a cost or job in its detail screen, or open Settings and choose Delete all local data. Attached local receipt files are deleted with their records. This cannot be undone.

Can Nexlevel recover deleted data?

No. Nexlevel does not have a cloud copy of your job records.

Why is effective hourly return different from my labor rate?

Your labor rate assigns a value to time. Effective hourly return is true profit divided by logged labor time, so every direct cost affects it.

Is this accounting or tax software?

No. Reports are management estimates for quoting decisions. Consult a qualified professional for accounting, tax, legal, or financial advice.