Eightwise

Support

Eightwise Support

Help for Eightwise: 8-Count Sheets. Can't find an answer? Email [email protected] and include your device model and iOS version.

Compatibility

• iPhone and iPad with iOS or iPadOS 18 or later.
• Optional Apple Watch remote with watchOS 11 or later, paired with the iPhone running Eightwise.
• Everything works offline. No account is needed.

Getting started

Try the sample routine

On an empty routine list, tap Try the sample routine. It includes sections, cues and an original practice beat generated on your device, so you can hear the count-in right away.

Import your music

Open a routine, tap the music ribbon (or ••• → Music and the one), then Import track. MP3, M4A, WAV and AIFF files up to 15 minutes are supported. Copy-protected Apple Music downloads can't be imported; use the mix file you received from your music producer.

Tap the tempo and mark the one

In Music and the one, play the track and tap TAP along with the beat at least four times, then choose Use … BPM. While the track plays, tap That's the one on count 1 of the first 8-count. Fine-tune with −10 ms and +10 ms.

Sections and cues

Use ••• → Sections to block the routine across 8-counts. Tap any count in the grid to add a move, hit, voice-over or note. Switch to On 5& for "and" counts.

Rehearsing

• Count-in: Rehearse always starts with a spoken "5, 6, 7, 8" at the routine's tempo, from the 8-count you choose.
• No sound? Check the volume and the Bluetooth speaker connection. Eightwise plays even when the silent switch is on. Unplugging headphones pauses playback.
• Loop and practice speed (50%, 75%) are Eightwise Studio features.

Apple Watch remote

• Open a routine on your iPhone, then open Eightwise on the Watch to see the live count and play, pause, or jump one 8-count back or forward.
• The remote works while the iPhone is nearby and reachable. Commands are never saved for later, so music won't start unexpectedly.
• If the Watch says "Open a routine in Eightwise on iPhone", open the app on your iPhone and keep both devices nearby.

Count sheets

Tap the share button in a routine to create a printable count sheet PDF, followed by a producer hit list of every hit and voice-over with its track time. Sharing count sheets is an Eightwise Studio feature.

Free and Eightwise Studio

• Free: up to two routines, music sync, tap tempo, sections and cues, and count-in rehearsal at full speed.
• Eightwise Studio: unlimited routines, count sheet PDFs with producer hit lists, section loops, and practice speed. Available monthly or annually (both with a 7-day free trial for eligible new subscribers) or as a one-time lifetime purchase.

Restore purchases

Open Settings → Eightwise Studio → Restore Purchases while signed in with the Apple Account you used to buy.

Cancel or manage a subscription

Open the Settings app, tap your name, then Subscriptions. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. For refunds, visit reportaproblem.apple.com.

Your data

• Export: Settings → Your data → Export all routines and music saves a folder with each routine as JSON plus your music files.
• Delete: delete one routine from its options menu, or everything with Settings → Your data → Delete all data.
• Read the Eightwise Privacy Policy.

Contact

Email [email protected]. We usually reply within two business days.