We can help

Panmoire Support

Most questions can be resolved from Settings. If you still need help, send a concise report and we’ll follow up.

Email Panmoire Support

How review dates work

Panmoire calculates a review date from the opening date and Period After Opening value you enter. It is a reminder to inspect texture, scent, color, and performance. It is not an authoritative expiry date, diagnosis, or safety verdict. Follow manufacturer guidance and your own judgment.

Reminders are not appearing

A widget looks out of date

Open Panmoire and log a use or edit a product to refresh its private Use Next snapshot. If needed, remove and re-add the widget from the Home Screen.

Restore Panmoire Pro

Open Settings → Panmoire Pro → Restore Purchases and use the same Apple Account that made the purchase. Active monthly or annual subscriptions and the lifetime unlock are eligible for restoration through Apple.

Export or delete your data

Open Panmoire → Settings. Prepare CSV export creates a local file you can save or share. Delete all local data removes your collection, photos, projects, usage, reminders, and widget snapshot. Apple purchase records remain restorable.

Report an issue

Email [email protected]. Include Panmoire’s version and build, your device model, iOS or iPadOS version, the screen involved, what you expected, and what happened. Do not include passwords, Apple credentials, payment-card details, private keys, or private photos.

Compatibility

Panmoire 1.0 requires iOS or iPadOS 18 or later and is designed for iPhone and iPad.

Privacy and terms

Read the Panmoire Privacy Policy and Apple’s Standard Licensed Application End User License Agreement.